FAQ

If you don’t see the question you’re looking for in the topics below, please feel free to reach out to us for support.

You will receive an activation email after platform account registration. Follow the prompts in that email to activate your account. Activating your account will allow you to continue use of the platform.

Basics

How do I sign up to take a class?
Simply create a platform account and then register for the course of your choice, then follow the prompts.
What happens after I sign up for a course?
You will need to log in each time you access your course(s). Once logged in, you can access the mini video lectures, virtual labs, assessments, etc.
Who can take a platform course?
Anyone with Internet access.
Are the courses only offered in English?
Currently, only the English language is offered. Other languages will be offered on a per course basis.
When will there be more courses on other subjects?
We are continually reviewing and creating courses to add to the platform. Please check the website for future course announcements.
When does my course start and/or finish?
You can find the start date for each course on each course description page and on the dashboard page after log in.
I don’t have the prerequisites for a course that I am interested in. Can I still take the course?
We do not check students for prerequisites, so you are allowed to attempt the course. However, if you do not know the prerequisite subjects before taking a class, you will have to learn the prerequisite material on your own.
What happens if I have to quit a course? Are there any penalties? Will I be able to take another course in the future?
You may unregister from a platform course at any time; there are absolutely no penalties associated with incomplete platform studies, and you may register for the same course at a later time.

Courses

How much work will I have to do to pass my course?
The projected hours of study required for each course are not described, but are for self-paced and instructor-led learning.
What should I do before I take a course (prerequisites)?
Each course is different – some have prerequisites, and some don’t. Take a look at your specific course’s recommended prerequisites. If you do not have a particular prerequisite, you may still take the course.
Can I take more than one course at a time?
You may take multiple platform courses.
How do I log in to take a platform class?
Once you sign up for a course and activate your account, click on the “Log In” button on the platform home page. You will need to type in your email address and password each time you log in.
Enrollment for a course that I am interested in is open, but the course has already started. Can I still enroll?
Yes, the platform courses are offered any time after the start date.
Is there an exam at the end?
Different courses have slightly different structures. Please check the Courseware page for this requirement.